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Staff stories 

Nuno Santos Lopes, Director of Care

How will you ensure that we maintain our outstanding standards?

To have the culture of excellence embedded within the organisation.  We are providing a vital service to our residents which means to support their care needs in the last years of their lives.  If we keep that in mind and work together towards the residents’ wellbeing, all the care quality assurance processes to meet our standards, will happen smoothly as part of the day to day work.

What are your priorities?

  • Outstanding holistic care to our residents
  • Help staff to develop skills of hospitality, communication and other care related skills as part of the Care Home Education Centre and the re-opening of Hammerson House